UPDATE 2/2/2010: Cox Communications restored service for their southwestern region during the night and we confirm the issue has be resolved. Yay for fast Internet!
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This afternoon our office was impacted by an outage from Cox Communications. This outage is at the tier-1 backbone level for Cox customers in California and Arizona. You may experience abnormally slow Internet performance as a result.
This does not impact any Infusionsoft production servers as those are hosted offsite from the Cox Communications network. Basically, we’re slow in our offices and if you’re a Cox Internet subscriber, you may observe slow Internet performance.
This is the statement posted by Cox Communications on their Network Status page:
Arizona and San Diego — Connection Slow — Customers in Arizona and San Diego are experiencing slow connections at this time. Our technicians are aware of the issue and are working to resolve it as quickly as possible. Currently, there is no estimated time of repair.
(Posting this message to you at about a 56K speed. Sorry for the delay.)
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This blog is for Infusionsoft customers so they can see the current status on known issues. Not all issues are necessarily confirmed or posted here, but we'll make our best effort to inform you if there's a problem.
If you have a problem, please report it directly through the Fusebox so our team can help you.
Cox Communications Outage Impacting CA & AZ Users (Resolved)
UPDATE 2/2/2010: Cox Communications restored service for their southwestern region during the night and we confirm the issue has be resolved. Yay for fast Internet!
—
This afternoon our office was impacted by an outage from Cox Communications. This outage is at the tier-1 backbone level for Cox customers in California and Arizona. You may experience abnormally slow Internet performance as a result.
This does not impact any Infusionsoft production servers as those are hosted offsite from the Cox Communications network. Basically, we’re slow in our offices and if you’re a Cox Internet subscriber, you may observe slow Internet performance.
This is the statement posted by Cox Communications on their Network Status page:
(Posting this message to you at about a 56K speed. Sorry for the delay.)