Early this morning an issue was discovered where invoices were displayed as a blank email and no attachment. We are investigating the cause and working to resolve it today.
You do not need to contact support about this. Our development and QA team are troubleshooting and resolving this now. Sorry for any inconvenience this may have caused you or your customers.
Pictured below is what it would look like NOT working:
This is a picture of the Invoice Email working correctly:
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UPDATES:
2/12/10 3:01PM — Our development team identified the issue and has developed a patch. Our QA team is currently testing it to ensure it’s ready for deployment. ETA is 2 hours.
2/12/10 5:30PM — *RESOLVED* This issue has been resolved. Thanks for your patience and sorry for any inconvenience this may have caused for you or your customers.
{ 1 comment… read it below or add one }
There is NO body in the email sent with the attached invoice. My invoice goes through, but there is no text in the body of the email. It is 3/3/2010, this fix was a few weeks ago, best to reopen this.