<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" > <channel><title>Comments on: Single Opt-In Message Delivery Issues with GoDaddy (Resolved)</title> <atom:link href="http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/feed/" rel="self" type="application/rss+xml" /><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/</link> <description>Product Status, Bugs, Issues and Updates from Infusionsoft</description> <lastBuildDate>Mon, 21 Jun 2010 15:31:04 +0000</lastBuildDate> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.0</generator> <item><title>By: Dave</title><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/comment-page-1/#comment-108</link> <dc:creator>Dave</dc:creator> <pubDate>Thu, 04 Mar 2010 17:23:50 +0000</pubDate> <guid isPermaLink="false">http://www.infusionsoftstatus.com/?p=514#comment-108</guid> <description>That&#039;s a good suggestion Joseph. I&#039;ve actually notified my paying customer list via direct email about this issue, and then instructed those people affected who have GoDaddy as a host to open up a trouble ticket with GoDaddy directly. Hopefully they&#039;ll eventually realize this is an issue that needs to be resolved. </description> <content:encoded><![CDATA[<p>That&#039;s a good suggestion Joseph.</p><p>I&#039;ve actually notified my paying customer list via direct email about this issue, and then instructed those people affected who have GoDaddy as a host to open up a trouble ticket with GoDaddy directly.</p><p>Hopefully they&#039;ll eventually realize this is an issue that needs to be resolved.</p> ]]></content:encoded> </item> <item><title>By: Joseph Manna</title><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/comment-page-1/#comment-104</link> <dc:creator>Joseph Manna</dc:creator> <pubDate>Thu, 04 Mar 2010 01:54:44 +0000</pubDate> <guid isPermaLink="false">http://www.infusionsoftstatus.com/?p=514#comment-104</guid> <description>Thank you Chris for taking a moment to test this. We have been having issues getting in touch with the right staff at GoDaddy on this and we&#039;re escalating our issue to more appropriate contacts at GoDaddy. With the Internet, no email is guaranteed delivery. However, our double opt in servers have higher reputation and will slightly edge out single opt in messages with reaching the inbox. Rest assured we are working all of our connections at GoDaddy to have this resolved as quickly as we can. There&#039;s only so much we can do when they reply with &quot;Please check the settings of your MX records of your DNS registrar&quot; (and that&#039;s GoDaddy). If you wish, please open up a support ticket with GoDaddy and let them know of the issue so there&#039;s a ticket on file so they can investigate and elevate this as necessary. Thanks, Joe </description> <content:encoded><![CDATA[<p>Thank you Chris for taking a moment to test this. We have been having issues getting in touch with the right staff at GoDaddy on this and we&#039;re escalating our issue to more appropriate contacts at GoDaddy.</p><p>With the Internet, no email is guaranteed delivery. However, our double opt in servers have higher reputation and will slightly edge out single opt in messages with reaching the inbox.</p><p>Rest assured we are working all of our connections at GoDaddy to have this resolved as quickly as we can. There&#039;s only so much we can do when they reply with &quot;Please check the settings of your MX records of your DNS registrar&quot; (and that&#039;s GoDaddy).</p><p>If you wish, please open up a support ticket with GoDaddy and let them know of the issue so there&#039;s a ticket on file so they can investigate and elevate this as necessary.</p><p>Thanks,<br /> Joe</p> ]]></content:encoded> </item> <item><title>By: Chris</title><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/comment-page-1/#comment-102</link> <dc:creator>Chris</dc:creator> <pubDate>Thu, 04 Mar 2010 01:38:35 +0000</pubDate> <guid isPermaLink="false">http://www.infusionsoftstatus.com/?p=514#comment-102</guid> <description>Joe: I hate to be the bearer of bad news but it is not always working with Double Opt In The double opt in does not guarantee delivery.  I personally am double opted in and can not receive emails from infusion always to my personal email which is served by Godaddy. I am very frustrated with being caught in the middle of an email dispute between Godaddy and Infusion. </description> <content:encoded><![CDATA[<p>Joe:</p><p>I hate to be the bearer of bad news but it is not always working with Double Opt In</p><p>The double opt in does not guarantee delivery.  I personally am double opted in and can not receive emails from infusion always to my personal email which is served by Godaddy.</p><p>I am very frustrated with being caught in the middle of an email dispute between Godaddy and Infusion.</p> ]]></content:encoded> </item> <item><title>By: Joseph Manna</title><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/comment-page-1/#comment-89</link> <dc:creator>Joseph Manna</dc:creator> <pubDate>Tue, 02 Mar 2010 19:34:01 +0000</pubDate> <guid isPermaLink="false">http://www.infusionsoftstatus.com/?p=514#comment-89</guid> <description>You are correct, we have isolated this issue to our single-opt-in IPs. Double opt in emails will work fine and transactional messages (DOI confirmation emails) will also work fine. We segment our emails that go out into various states/categories; liberating us from a complete and total block. This will work for you. To learn how to properly double-opt-in your contacts, &lt;a href=&quot;https:\/\/infusionsoft.helpstream.biz\/View.jsp\?procId=c0cb840a1cff125f011d0c372c111182&quot; target=&quot;_blank&quot;&gt;read this article&lt;/a&gt; on the Fusebox. ~joe </description> <content:encoded><![CDATA[<p>You are correct, we have isolated this issue to our single-opt-in IPs. Double opt in emails will work fine and transactional messages (DOI confirmation emails) will also work fine.</p><p>We segment our emails that go out into various states/categories; liberating us from a complete and total block. This will work for you. To learn how to properly double-opt-in your contacts, <a href="https:\/\/infusionsoft.helpstream.biz\/View.jsp\?procId=c0cb840a1cff125f011d0c372c111182" target="_blank">read this article</a> on the Fusebox.</p><p>~joe</p> ]]></content:encoded> </item> <item><title>By: Joseph Manna</title><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/comment-page-1/#comment-88</link> <dc:creator>Joseph Manna</dc:creator> <pubDate>Tue, 02 Mar 2010 19:31:19 +0000</pubDate> <guid isPermaLink="false">http://www.infusionsoftstatus.com/?p=514#comment-88</guid> <description>Thanks, Dave for your comments. We know, we&#039;ve having a tough time getting the proper response from GoDaddy. It&#039;s not something we like to air out there, but that&#039;s what&#039;s going on. We are determined to get this fixed quickly. As an alternative, you should be alright sending your users a Double Opt In message, encourage them to confirm their opt-in status and then send them messages. It&#039;s a pain, but that should work. Thanks again for your understanding and patience as we work through this together. :) ~joe </description> <content:encoded><![CDATA[<p>Thanks, Dave for your comments. We know, we&#039;ve having a tough time getting the proper response from GoDaddy. It&#039;s not something we like to air out there, but that&#039;s what&#039;s going on. We are determined to get this fixed quickly.</p><p>As an alternative, you should be alright sending your users a Double Opt In message, encourage them to confirm their opt-in status and then send them messages. It&#039;s a pain, but that should work.</p><p>Thanks again for your understanding and patience as we work through this together. <img src='http://www.infusionsoftstatus.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p><p>~joe</p> ]]></content:encoded> </item> <item><title>By: Dave</title><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/comment-page-1/#comment-87</link> <dc:creator>Dave</dc:creator> <pubDate>Tue, 02 Mar 2010 19:30:15 +0000</pubDate> <guid isPermaLink="false">http://www.infusionsoftstatus.com/?p=514#comment-87</guid> <description>It says &quot;single opt-in&quot; So does that mean by having our subscriber double opt-in we can avoid this? Yet, how will they get the  confirmation email. ??? </description> <content:encoded><![CDATA[<p>It says &quot;single opt-in&quot; So does that mean by having our subscriber double opt-in we can avoid this? Yet, how will they get the  confirmation email. ???</p> ]]></content:encoded> </item> <item><title>By: Dave</title><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/comment-page-1/#comment-86</link> <dc:creator>Dave</dc:creator> <pubDate>Tue, 02 Mar 2010 19:26:23 +0000</pubDate> <guid isPermaLink="false">http://www.infusionsoftstatus.com/?p=514#comment-86</guid> <description>This issue is killing my business. I&#039;m having customers drop due to this single issue. </description> <content:encoded><![CDATA[<p>This issue is killing my business. I&#039;m having customers drop due to this single issue.</p> ]]></content:encoded> </item> <item><title>By: Infusioneer</title><link>http://www.infusionsoftstatus.com/03/2010/single-opt-in-message-delivery-issues-with-godaddy/comment-page-1/#comment-85</link> <dc:creator>Infusioneer</dc:creator> <pubDate>Mon, 01 Mar 2010 19:49:55 +0000</pubDate> <guid isPermaLink="false">http://www.infusionsoftstatus.com/?p=514#comment-85</guid> <description>Cmon GoDaddy..get your stuff together already! </description> <content:encoded><![CDATA[<p>Cmon GoDaddy..get your stuff together already!</p> ]]></content:encoded> </item> </channel> </rss>
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