At about 7:26 AM to 7:30 AM this morning, one of our datacenters lost network connectivity.
We are investigating with the provider as to the cause and will identify any opportunities for us to prevent it in the future. While the downtime was short (four minutes), we are notifying users because it was affected a majority a minority of our Phoenix-based users.
The data center is located in Tempe, AZ and our systems team is in contact with them. At this time, they confirm full network connectivity has been restored.
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Updates:
7/7/2010 10:11 AM – We have determined the impact of this outage was isolated to only between the data center and the Cox network in the Phoenix, Arizona region. As such, a very small number of users may have been affected.