Phase 2/5: 2010 Summer Release Deployed

June 8, 2010

At 8:46 PM, we’ve successfully deployed our second phase of our 2010 Summer Release to users. Approximately 500 applications have been upgraded. Users of those specific applications have been notified via notification following successful login. To learn more about the new features and enhancements, read about the 2010 Summer Release on the Infusionsoft blog. Version: [...]

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Beta Users: 2010 Summer Release Deployed

June 7, 2010

We’ve successfully deployed the latest production version of our 2010 Summer Release to our Beta users. After hitting a few snags late last week, we’re on pace to deploy to all users in the next couple weeks. To learn more about the new features and enhancements, read about the 2010 Summer Release on the Infusionsoft [...]

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System Performance: Rebooting Servers Selectively Today (Resolved)

May 14, 2010

Today, we discovered an issue where some applications are experience higher than normal memory usage. We will be selectively rebooting various front-end servers until we resolve the underlying issue causing more memory usage. (High memory usage could severely impact performance.) We use multiple applications on our servers so if one app behaves abnormally, others may [...]

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‘Send Test’ on Emails Not Functioning Correctly (Resolved)

May 12, 2010

This morning we identified an issue where users would send themselves a test email in a template and they would receive an older copy of the message. Our developers have been made aware of this and are working to resolve it quickly. This issue won’t impact any emails that sent via broadcast or from follow-up [...]

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Earthlink Email Delivery Restricted (Updated)

April 12, 2010

Earlier last week, we became aware of a deliverability issue with Earthlink networks for email delivery. We previously filed to unblock the restricted IPs, but more IPs are blocked. We have narrowed down to a few IP ranges and want to let you know what types of email will get through and what email won’t [...]

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