Tag Archives: Performance

Degraded Application Performance (Resolved)

By Joseph | Published: February 9, 2010
This morning, a number of support questions were elevated from customers who observed abnormal performance from the Infusionsoft application. Specifically, longer loading times for doing functions involving contact records within the app. This will also add latency to logging into the app. We can’t confirm, but estimate this to impact all users of Infusionsoft. We’ll [...]
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Email Slowness Impacts Users (Resolved)

By Joseph | Published: January 28, 2010
Today at 1:10PM, we became aware of a number of users reporting unexpected slowness and performance when sending emails. This issue is of a critical nature and our systems team is working to move all backend email systems to a separate system. We believe the scope of this issue impacts all users, but we haven’t confirmed [...]
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User Home (Dashboard) Delays

By Joseph | Published: August 6, 2009
Some users may experience a delay accessing and using their application due to the new User Home that was deployed. Our systems and development team are investigating and resolving the issue now. It appears complex queries performed/saved on the User Home cause the application to perform them in excess causing performance issues. A majority of gadgets [...]
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